At Lotus Valy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, www.lotusvaly.com.
2. Information We Collect
Personal Information: We collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, billing and shipping addresses, and payment details. Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, and pages accessed. This information is used to improve our website and enhance your shopping experience.
3. How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including delivering products, processing payments, and providing customer service. Communication: We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email. Improvement of Services: We use non-personal information to analyze website usage, monitor the effectiveness of our marketing campaigns, and improve our products and services.
4. Sharing of Information
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, and other business operations. These providers are required to protect your information and use it only for the purposes for which it was provided. Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal processes, such as a court order or subpoena.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Our website uses cookies to enhance your browsing experience and gather information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
Lotus Valy does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after any changes constitute your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at 01811802684.
